OperationsWhat a Good Property Management Owner Report Should Include
A thick package is not the same as a useful one. Here is what belongs in your monthly report, how to read it in ten minutes and the questions worth asking every time.
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The monthly package a manager sends an owner: budget versus actual for the month and year to date with explanations, occupancy and leasing stats, cash and a suggested distribution, on two printable pages.
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Inside the workbook
Tab 1
Internal view: KPIs for the month and year to date, your targets, 12-month NOI and occupancy trends, and plain-English insights.

Tab 2
The two-page white-label report for the owner: KPIs, commentary, income statement, top variances, operations, cash and capex.

Tab 3
Month and YTD actual vs. budget for every line, favorable or unfavorable, threshold flags and the explanation column.

Actuals
12 months of actuals by line from your P&L. Months after the report month can stay blank.
Operations
Monthly occupancy, leasing, renewal, work order, turn and delinquency stats, with calculated rates.
Cash
Operating cash roll-forward, replacement reserve balance, minimum cash setting and the suggested distribution.
Budget
The 12-month budget by line, grouped like the NLPM Chart of Accounts. Enter once a year.
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Questions
Insights
OperationsA thick package is not the same as a useful one. Here is what belongs in your monthly report, how to read it in ten minutes and the questions worth asking every time.
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