This Acceptable Use Policy covers the website at nextlevelpm.co and the online tools and services Next Level Property Management LLC ("Next Level", "we", "us") provides, including forms and our content. It protects our visitors, residents, owners and the wider internet community from unethical, irresponsible or illegal activity. It is part of our Terms of Use. Resident and owner portals run by AppFolio are also covered by AppFolio's own terms.
Fair Use
We provide our site and tools for normal use. If your use is excessive or disrupts others, we may limit it. We oppose abuse, discrimination, rights infringement and any action that harms or disadvantages a person, group or resource. We expect everyone who uses our services to act the same way.
Responsibility for Your Use
You are responsible for what you do on our services and for anyone who uses them with your permission. Keep any portal or account credentials secure. If you, or someone using our services because of your failure to protect your access, breaks this policy, we may suspend or end access, remove content or take other steps we consider appropriate, without notice where the situation requires it.
Prohibited Activity
Illegal or Infringing Material
Do not use our services to transmit, store or share material that breaks the law. This includes:
- Material protected by copyright, trademark, trade secret or other rights, used without permission
- Material that is obscene, defamatory, an illegal threat or in violation of export control laws
You are responsible for the material you submit and for having the right to use it.
Spam and Unwanted Messages
Do not use our forms, email addresses or other tools to send unsolicited bulk or commercial messages, or to sign up another person's email address or phone number to a list without that person's permission. Do not use purchased lists for these purposes.
Misuse, Abuse and Security Threats
Do not:
- Try to access any account, system or data you are not authorized to use
- Probe, scan or test the vulnerability of our systems without our written permission
- Introduce viruses or malicious code
- Flood, overload or otherwise disrupt the site or interfere with other users, including through automated tools or denial-of-service attacks
- Scrape or harvest content or personal information from the site in bulk without our written permission
- Submit false, misleading or fraudulent information in a form, application or service request
- Use the site to harass, threaten or abuse any person, or to promote violence or hatred toward any group
- Violate anyone's privacy
- Obtain services from us or another provider with the intent to avoid payment
- Break consumer protection or fair housing laws
Impersonation and Misuse of Our Name
Do not pretend to be Next Level or to have a business relationship with us, and do not use our name, logos or brand to gain trust, services or money in a misleading way.
Reporting a Violation
If you see misuse of our services or someone using our name improperly, email hello@nextlevelpm.co or call (775) 502-8287. Include the page address and what you saw.
Enforcement
We may investigate suspected violations. If we find one, we may remove content, block access, end services and report the activity to law enforcement or other authorities. To the extent the law allows, no credit or refund is owed for interruptions caused by a violation.
About This Policy
This policy lists examples and is not complete. We may update it at any time by posting a new version on this page. The new version takes effect when you next use our services after it is posted, or 30 days after posting, whichever is earlier.
Contact Us
Next Level Property Management LLC
5470 Kietzke Ln, Ste 300
Reno, NV 89511
(775) 502-8287
hello@nextlevelpm.co