The 40% Rule: Your Operating Expense Ratio and Asset Value
Two buildings with the same rents can be worth very different amounts. The gap is often the operating expense ratio. Here is how it works and what a point is worth.
Apartment Complex Management · 80 to 300+ units
Large communities are won or lost on execution: the on-site team, the amenities, the budget and the leasing engine. We run apartment complexes with the discipline that keeps them full and profitable.
Units
Monthly owner report
Who this is for
For owners, investors and syndicators with an apartment complex of 80 to 300 units or more. You need a partner who can staff a community, run amenities, report to investors and keep performance steady as the market shifts.
100%
occupancy reached
Lease-up result
+25%
rent increase
Repositioned community
+15%
above submarket average rents
Versus the Reno submarket

The challenge
Leasing, maintenance and management teams have to be hired, trained and kept. Turnover in the team shows up as turnover in the building.
Pools, fitness spaces and common areas drive demand, but they need upkeep and clear rules. Neglect shows in reviews.
Large new projects open with concessions and amenities. An older complex must hold its own on presentation and service.
Partners and lenders want clean reporting, budgets that are met and answers on variances.
A 2% problem across 200 units is a lot of units. Process matters more than heroics.
Our approach
We build a team around your community and set service standards, goals and accountability from day one.
Pricing, marketing, tours, follow-up and renewals run as one connected system, tracked weekly.
We keep amenities clean, available and used, and we plan resident events that build retention.
Annual budgets, monthly variance explanations and clear capital plans for investors and lenders.
Property software and reporting give you live visibility, and we use the data to adjust pricing and staffing.
The result
Related
Apartment Building ManagementA building of 20 to 80 units is big enough to need a real operating system and small enough that every decision shows up in the numbers. We run these buildings for owners who want occupancy up, costs down and rent where it should be.Lease Up ServicesA lease-up is the most expensive period a new community will have, and every slow month costs the developer. We have a record of faster lease-ups, and we bring the pre-leasing, pricing and marketing plan before the doors open.Multifamily AccountingBooks, payables, projections, bank reconciliations and trust accounts, with financials prepared for your tax accountant.Let's look at your property
Send us the basics. We will come back with how it compares to the market and what we would do first.
Questions
Insights
Two buildings with the same rents can be worth very different amounts. The gap is often the operating expense ratio. Here is how it works and what a point is worth.
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