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Residents

Everything you need as a Next Level resident.

Pay rent, request maintenance and keep your information current, all in one place.

Resident profile

Update your household information

Choose your community to update household members, pets, vehicles and emergency contacts.

Your information goes only to your community's manager.

Questions

Resident questions

How do I pay rent as a Next Level resident?
Pay rent through the resident portal. It also shows your balance and payment history, and lets you set up automatic payments.
How do I request maintenance?
Submit maintenance requests in the resident portal, with photos if you can. For emergencies like flooding, no heat or a gas smell, call the office line for the 24/7 emergency line.
What counts as a maintenance emergency?
Anything that threatens safety or property: fire, flooding, gas smells, no heat in cold weather, no water, or a door or window that will not lock.
How do I update my resident profile?
Use the resident profile form for your community below to update household members, pets, vehicles and emergency contacts.
Is there a free way to pay rent?
Yes. Nevada law requires at least one free way to pay rent, and the resident portal offers it.